Privacy Policy

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At The FORTLAGE Collective, we are committed to safeguarding your privacy and ensuring the protection of your personal data. This policy explains how we collect, use, and manage personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and other relevant legislation.

By using our website and services, you agree to the practices described in this policy.

Information We Collect and How We Use It

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We collect and process personal data based on the lawful bases of consent, contractual necessity, legal obligation, and legitimate interests. The types of personal data we collect include:

1. Voluntarily Provided Information
   This includes information you provide when registering, subscribing, or purchasing services (e.g., name, email address, payment information). This data is used to:

   • Provide requested services and manage your account.

   • Personalise your experience.

   • Communicate with you about our services, including updates and new offerings.

2. Automatically Collected Data
   We collect certain technical data through cookies and similar technologies (e.g., IP address, browser type, device information, and site usage data). This data is used to:

   • Improve our services and website functionality.

   • Understand audience demographics.

   • Support security measures.

   • Conduct analytics and performance monitoring.

 

We process automatically collected data based on our legitimate interests in maintaining and improving our services.

Cookies and Tracking Technologies

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Our website, hosted on WIX.com, uses cookies and similar tracking technologies to enhance functionality and provide a seamless experience. Cookies enable us to:

• Deliver subscriber-only content.

• Send marketing materials, updates, and new service information (where you have opted in).

• Analyse site usage to improve our offerings.

 

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.

 

Data Security

We prioritise the security of your personal data and use industry-standard encryption and secure password systems. Access to personal data is limited to authorised personnel, and we regularly review security measures to ensure compliance with legal and industry standards.

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Third-Party Content and Links

Our website and services may reference third-party content (e.g., research, quotations, or external links). These materials are properly attributed, and their copyrights remain with the original owners. Our privacy policy does not extend to third-party websites, which are governed by their own privacy practices.

 

Your Rights

Under data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Request corrections to your personal information.

• Erasure: Request deletion of your personal data, subject to legal or contractual obligations.

• Restriction: Request restriction of processing in certain circumstances.

• Data Portability: Request your data in a structured, commonly used format.

• Objection: Object to certain data processing, including direct marketing.

• Withdrawal of Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

 

To exercise these rights or if you have any questions about your data, please contact our data protection lead at cynthiafortlage@cynthiafortlage.com.

 

International Data Transfers

If your personal data is transferred outside the UK or the EU/EEA, we ensure that appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions) are in place to protect your data in accordance with GDPR requirements.

 

Changes to This Policy

We may update this privacy policy to reflect changes in legislation or our practices. Updates will be posted on this page, and for significant changes, we will notify you via appropriate channels (e.g., email or website notice).

 

Your Consent

By using our website and services, you acknowledge this privacy policy and the ways in which we handle your personal data.

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For questions or further information, please contact us at cynthiafortlage@cynthiafortlage.com.