When a hospital in Norwich approached me for help designing an inclusive patient intake form, they struggled with the complexities of gender-neutral language. Yet, after an hour of discussion, a straightforward solution emerged. I asked: "What do you call the people this form is for, regardless of their gender identity?" The answer, of course, was "patients." That realisation led to a breakthrough: replacing pronoun-focused wording with the unifying term "patient." The hospital's success was such that this simplified form was adopted across the entire NHS trust.
This experience taught me that impactful diversity initiatives don't always require grand gestures. Sometimes, the most effective solutions focus on the shared experience that unites us.
As a trans+ gender diversity consultant and speaker, my journey is informed by many experiences, from corporate leadership in technology to being a board chairperson. These roles have honed my understanding of gender dynamics and the importance of inclusion.
My passion for this work predates my transition. As a technology executive and advocate for women's advancement, I learned to challenge gender disparities. That foundation fuels my work in ensuring gender equity extends to LGBTQ+ individuals as well.
James Bunting, CEO of Leighton, a consulting client, underscores the value of the external perspective consultants bring. He praises my professionalism, thoughtful approach, and the peace of mind I offer. Our collaboration delivered tangible results for Leighton and was truly enjoyable, leaving them with a roadmap to guide their future strategies.
While my trans+ identity enriches my understanding, my commitment to excellence defines me as a consultant. I believe in challenging assumptions, facilitating impactful conversations, and crafting inclusive strategies that benefit all.
Let's prioritise professionalism and authenticity in navigating complex issues of gender diversity and inclusion. By valuing diverse perspectives and embracing collaboration, we can create workplaces where everyone feels respected, valued, and empowered to reach their full potential.
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Ready to Take the Next Step?
My 25+ years of leadership and advocacy experience are available to you. Contact me at cynthiafortlage@cynthiafortlage.com to support your organisation's inclusivity journey.